Frequently Asked Questions

Your Questions Answered

Do you offer machine installation and training?

Yes, our certified technicians install machines and train your team for smooth operation.

Yes, warranties vary by model (6months – 1 year on most machines). Details provided at purchase.

Yes, we serve East Africa and beyond. Shipping fees are quoted based on destination on request.

Our main focus is equipment, but we also provide selected high-quality beans and wide range of brewing accessories.

Bank transfer, mobile money, and secure card payments.