Refund and Return Policy

We want you to feel fully confident in choosing Baruch Coffea Products and Services Ltd. Our policies ensure fairness while protecting both our customers and brand.

Eligibility for Returns

  • Request must be made within 7 days of delivery.
  • Item must be unused, in its original packaging, and in resalable condition.
  • Proof of purchase (receipt/invoice) required.

Non-Returnable Items

  • Consumables (coffee beans, powders, cleaning tablets).
  • Customized/special-order items.

Return Process

  1. Contact our Customer Service at [insert email/phone].
  2. Provide order number and reason for return.
  3. Receive a Return Authorization with instructions.
  4. Ship product back in secure packaging.

 

Refunds

  • Approved refunds processed within 3 business days.
  • Refunded via original payment method.
  • Shipping fees are non-refundable unless error is on our side.

Replacements

We gladly replace incorrect or defective products at no extra cost.

Privacy Policy

Your trust matters to us. At Baruch Coffea Products and Services Ltd, we safeguard your data with transparency and care.

Data We Collect

  • Personal: Name, address, phone, email.
  • Transactions: Payment details, order history.
  • Digital: IP address, cookies, browsing behavior.

Use of Information

  • Fulfil and manage your orders.
  • Provide customer support.
  • Share promotions and product updates (with your consent).
  • Improve services and digital experience.

Data Sharing

  • With trusted partners (payment processors, couriers).
  • With authorities when required by law.
  • We never sell your personal data.

Security Measures

Encryption, secure servers, and access controls protect your information.

Your Rights

You may:

  • Access or update your data.
  • Request deletion of personal information.
  • Opt-out of marketing at any time.